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4th Floor, Office No - 407, SHRI SIDDHI VINAYAK TRADE CENTRE, JEONI MANDI, AGRA, UTTAR PRADESH - 282006
Welcome To Gojeeva | An Ecommerce Company
This Agreement sets forth the terms and conditions that apply to the access and use of the Website "www.gojeeva.com", which is managed and operated by Gojeeva Internet Pvt. Ltd., (hereinafter collectively be referred to as "Company"/ "Gojeeva"), incorporated under the laws of India and registered under the Companies Act, 1956.
This document/agreement (referred to as “Agreement”) is an electronic record in terms of Information Technology Act, 2000 and generated by a computer system and does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3 of the Information Technology (Intermediaries guidelines) 2011, that provides for the due diligence to be exercised for the access or usage of this Website.
By accessing this Website or registering your information on the Website, the users (hereinafter referred to as "you" or "your") agree to be bound by this Terms of Use ("TOU"). This Agreement along with Privacy Policy and Disclaimer describes our relationship with you will be subject to the rules, guidelines, policies, terms, and conditions applicable to any specific Service that is provided by this Website and they shall be deemed to be incorporated into this TOU and shall be considered as part and parcel of this TOU.
Be sure to return to this page periodically to review the most current version of the TOU. We reserve the right at any time, at our sole discretion, to change or otherwise modify the TOU without prior notice, and your continued access or use of this Website signifies your acceptance of the updated or modified by TOU.
Company offers you with access to information primarily about various ecommerce products and services. These include but are not limited to retail goods, decorative lightings, home decor, and similar products available for purchase on our platform for our registered members. Additionally, Company may offer ancillary services such as order tracking, customer support, and third-party services to enhance your online business experience.
Your continued use of our Services and ancillary services constitutes acceptance of the Terms of Use (TOU), including any updates or modifications thereto. You agree to be bound by this Agreement until terminated as per the defined provisions.
You consent to Company sharing your information with its affiliates and third parties as necessary for service enhancements, and similar purposes associated with the Services you select or otherwise. By providing your contact details, you agree to receive communications via email, telephone, and/or SMS from Company, business partners regarding updates, promotional offers, and product announcements related to the Services.
No Guarantee of Outcomes
Company provides guidance and assistance related to transactions on online platforms but does not guarantee specific outcomes, including:
• The success of transactions made on online platforms.
• The profitability of transactions conducted on online platforms.
• The legality or compliance of actions taken by clients on online platforms.
• The availability or functionality of online platform services, including marketplace features, payment processing, or fulfillment services.
The availability or functionality of online platform services, including marketplace features, payment processing, or fulfillment services.
You acknowledge and agree that Company owns all legal right, title and interest in and to the Services, including any intellectual property rights which subsist in the Services (whether those rights are registered or not). You further acknowledge that the Services may contain information which is designated confidential by Company and that you shall not disclose such information without Company`s prior written consent. The contents of the Website, including its "look and feel" (e.g., text, graphics, images, logos and button icons), photographs, editorial content, notices, software and other material are the owned/licensed by/to Company and/or its third-Party Service Providers/their licensors and are duly protected by them under applicable copyright, trademark and other laws.
Company grants you a limited license to access and make use of the Website, the Services and ancillary services. This license does not include any downloading or copying of any kind of information for the benefit of another individual, vendor or any other third party or to create a derivative work from, modify, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the Services. Any unauthorized use by you shall terminate the permission or license granted to you.
By using the Website, you agree not to:
(i) Use this Website or its contents for any commercial purpose.
(ii) Make any speculative, false, or fraudulent transaction or any transaction in anticipation of demand.
(iii) Access, monitor or copy any content or information of this Website using any robot, spider, scraper, or other automated means or any manual process for any purpose without our express written permission.
(iv) Violate the restrictions in any robot exclusion headers on this Website or bypass or restrict or circumvent other measures employed to prevent or limit access to this Website.
(v) Take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure.
(vi) Deep-link to any portion of this Website (including, without limitation, the purchase path for any service) for any purpose without our express written permission.
(vii) "Frame", "Mirror" or otherwise incorporate any part of this Website into any other website without our prior written authorization.
By using the Website, you hereby consent to the use of your information as we have outlined in our Privacy Policy. This Privacy Policy explains how Company treats your personal information when you access the Website and use other ancillary Services.
This disclaimer outlines Gojeeva's policies and responsibilities concerning transactions on online platforms such as Amazon:
Account Setup and Training:
Gojeeva assists clients in creating accounts on online platforms and provides initial training on platform usage and operational procedures. We do not assume ongoing responsibility for managing client activities beyond account setup and initial training.
Refund Policy:
All payments made to Gojeeva for account setup and training services are non-refundable. Once payment is made, it cannot be refunded under any circumstances.
Client Responsibility:
Clients engage in transactions on online platforms at their own risk and discretion. It is the client's responsibility to conduct due diligence, research, and comply with all applicable laws, regulations, and terms of service set by online platforms. Gojeeva assumes no liability for any losses, damages, or legal consequences arising from client transactions on online platforms.
Non-Endorsement:
Gojeeva does not endorse, promote, or guarantee the services, products, or policies of online platforms. References to online platforms or their services are for informational purposes only and do not imply any affiliation, partnership, or endorsement.
Modification of Policies:
Gojeeva reserves the right to modify, update, or amend this policy regarding transactions involving online platforms at any time without prior notice. Clients are responsible for reviewing and understanding the most current version of this policy.
In consideration of your use of the Website and registering with us, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of India or other applicable jurisdiction and will only use the Website to make legitimate purchases for you or for another person for whom you are legally authorized to act (and will inform such other persons about the TOU and/or Privacy Policy) that apply to the purchase you have made on their behalf (including all rules and restrictions applicable thereto).
You agree and understand that you are solely responsible for maintaining the confidentiality of your password which, together with your Login ID (as may be applicable in accordance with the Service selected), allows you to access the Service. That Login ID and password, together with any mobile number or other contact information you provide, form your ("Registration Information"). You agree that you are responsible for maintaining the confidentiality of your Login ID and password, and for restricting access to your computer. You agree to accept responsibility for all activities that occur through your account or password. Because of this, we strongly recommend that you exit/ logout from your account at the end of each session. You agree to notify Company immediately of any unauthorized use of your account or any other breach of security. You further agree that Company shall not be liable for any unauthorized use or access, unless it is proved that the unauthorized use or access occurred solely due to reasons directly attributable to Company.
You shall provide true, accurate, current and complete information about yourself and undertake to inform/update of any change in your Registration Information promptly and keep it up-to-date and accurate at all times, as it has a direct bearing on the provision of Services and ancillary services by or through Company. You agree not to misrepresent your identity nor will you make an attempt to make an unlawful access to the Website or use of the Services. Additional terms and conditions will apply to your purchase of services that you select. Please read these additional terms and conditions carefully.
You agree and acknowledge that for any financial transaction conducted through our website, Our Company may conduct customer due diligence and request mandatory information necessary for Know Your Customer (KYC) purposes. This is essential when facilitating your transactions, such as purchases, subscriptions, or other financial activities, in accordance with relevant anti-money laundering laws and regulations. Our Company may gather sufficient information to verify the identity of each new customer/user and understand the nature of their relationship with our platform. You agree and acknowledge that Our Company may implement enhanced due diligence measures, including documentation, to ensure compliance with KYC requirements under applicable laws and regulations.
You declare and confirm that you are a resident of India, above 18 (Eighteen) years of age, and have the capacity to contract as specified under the Indian Contract Act, 1872, while availing the Services offered by the Company.
This Website may provide links to other websites or resources. Since the Company has no control over such third party websites and resources, you acknowledge and agree that Company is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource. Your interaction with any third party accessed through the Website is at your own risk, and Company will have no liability with respect to the acts, omissions, errors, representations, warranties, breaches or negligence of any such third parties or for any personal injuries, death, property damage, or other damages or expenses resulting from your interactions with the third parties.
You expressly understand and agree that your use of the Services, ancillary services and all information, products, other services and other content (including that of the third parties) included in or accessible from the Website is at your sole risk. The Services and ancillary services are provided on an "as is" and "as available" basis. Company makes no representations, warranties or guarantees, express or implied, regarding the accuracy, reliability or completeness of the content on the Website or of the services (whether or not sponsored by third party service providers), and expressly disclaims any warranties of non-infringement or fitness for a particular purpose.
The Company expressly disclaim all warranties of any kind as to the Services, ancillary services and all information, products, services and other content (including that of the third parties) included in or accessible from the services, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Company and its service providers, affiliates, business partners make no warranty that:
(i) The services will meet your requirements.
(ii) The services will be uninterrupted, timely, secure, or error-free.
(iii) The results that may be obtained from the use of the services will be accurate or reliable.
(iv) The quality of any products, services, information, or other material purchased or obtained by you through the services will meet your expectations.
(v) Any errors in the technology will be corrected.
Prices for Products available on our website and are incorporated into these Terms of Use by reference. All prices, unless otherwise specified, are in Indian rupees. The Products and Services offered on our platform are provided by the Company's business partners and may change in accordance with their respective brand guidelines or other terms and conditions. In some cases, Services and prices are offered directly by the Company itself, and we reserve the right to modify the availability and prices of such Services.
By initiating a transaction, you agree to enter into a legally binding contract with the Company's business partners to purchase the products or avail the services. This includes using payment facilities permitted by applicable laws and accepted by the Company.
The Company may charge registration / edu-commerce fee. However, the Company reserves the absolute right to change the fee for registration / edu-commerce at any time. All such fees that the Company may charge will be intimated to the users and such change shall automatically become effective immediately after they are posted on the Website. All the registration / edu-commerce fee shall be non-refundable. All such fees charged by the Company shall be in Indian Rupees. Your continued use of the Company shall be deemed as an acceptance of the amended terms of the TOU.
The Company may enter into agreements with third party payment gateway aggregators for collection, refund and remittance and to facilitate payment between you, Company and its business partners, as the case may be. The Company shall initiate the remittance of the payments made by you and the date of completion of transaction shall be after the products are delivered to the you or after the Services are rendered to you and such other additional time as may be agreed between Website and its business partners, as the case may be.
While availing any of the payment method/s available on the Website, the Company will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to:
Lack of authorization for any transaction/s, or
Any payment issues arising out of the transaction, or
Illegitimacy of the payment methods (credit/debit card frauds etc.) being used by a you;
Decline of transaction for any other reason(s)
Notwithstanding anything contained herein, the Website reserves the right to conduct additional verification for security or other reasons if it is not satisfied with the creditability of you/your transaction.
Use of the payment facilities provided by the Website shall not render the Website liable or responsible for the non-delivery, non-receipt, non-payment, damage, breach of representations and warranties, non-provision of after sales or warranty services or fraud as regards the products or services listed on the Website. The Website shall not be responsible for any damages, interests or claims arising from not processing a transaction.
You hereby agree to provide accurate information, such as credit/debit information for purchasing any Service or product on or through the Website. You further warrant that you shall not use payment information or instrument that is not lawfully owned by you. In addition to this TOUs, the terms and conditions of the bank or other financial institution shall also be applicable to every user. The Website disclaims any liability arising out of declining of payment by such bank or financial institution.
Gojeeva may in its sole discretion impose limits on the number of transaction which an individual holding a financial instrument may use for payment for products or services. Additionally, the Website reserves the right to refuse to process transactions exceeding such limit and transactions by you that have incurred questionable charges and amounts.
Gojeeva shall not be held responsible and shall bear no liability in case of failure or delay of delivering the products or services including any damage or loss caused to you due to such delay. No deliveries of the products/services shall be made outside the territorial boundaries of India.
9. Limitation of Liability
You expressly understand and agree that the Company (including its subsidiaries, affiliates, directors, officers, employees, representatives, and providers) shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, opportunity, goodwill, use, data, or other intangible losses, even if the Company has been advised of the possibility of such damages. This includes damages resulting from:
(i) Any failure or delay, including the use of or inability to use any component of our ecommerce platform;
(ii) Any use of the ecommerce platform or its content.
(iii) The performance or non-performance by us or any service provider.
(iv) Any damages to or viruses that may infect your computer equipment or other property as a result of accessing our ecommerce platform or downloading any content from it.
The Company does not control third-party websites linked through our ecommerce platform. You acknowledge and agree that under no circumstance shall the Company be liable for your use of services offered or provided by any third-party service provider.
You agree to indemnify and hold the Company (including its affiliates, officers, directors, agents, and employees) harmless from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties, or other costs or expenses of any kind or nature, including reasonable attorneys' fees, arising out of or related to:
• Your breach of these Terms of Use.
• Your violation of any law or the rights of a third party.
• Your use of our ecommerce platform.
You agree not to sue or make any demand or claim against the Company, its officers, directors, employees, agents, licensees, affiliates, successors, and assigns (collectively referred to as "Release"), and irrevocably release, waive, and discharge the Release from any and all liabilities, claims, demands, losses, suits, costs, and expenses (including court costs and reasonable attorney fees), whether known or unknown, arising in law or equity, which you ever had, now have, or may have in the future against the Release with respect to the services provided through our ecommerce platform.
You further agree to defend, indemnify, and hold harmless the Release from and against any and all losses resulting from claims made against the Company by third parties arising from or in connection with this indemnification.
Company reserves the right to make changes to the Website, related policies and agreements, this TOU and the Privacy Policy at any time as it deems fit and proper, including but not limited to comply with changes in law or regulation, correct inaccuracies, omissions, errors or ambiguities, reflect changes in the process flow, scope and nature of the Services and ancillary services, company re-organization, market practice or customer requirements. Upon any change, Company will notify the updated Terms on the Website or other means. Your continued use of the Services and ancillary services constitutes acceptance of the changes and an agreement to be bound by Terms, as amended. If you do not agree to the changes, you may please discontinue your use of the Services and ancillary Services.
Company reserves the right to discontinue or suspend, temporarily or permanently, the Services including ancillary services, by giving reasonable time period notice, on a best effort basis, unless it is merely to change certain features/contents of the Services and/or Website or maintain the security and integrity of the Services. You agree that Company will not be liable to you in any manner whatsoever for any modification or discontinuance of the Services.
You agree not to use the Services and ancillary services for illegal purposes or for the transmission of material that is unlawful, harassing, libelous (untrue and damaging to others), invasive of another's privacy, abusive, threatening, or obscene, or that infringes the rights of other.
Company may, from time to time, announce certain offers with intent to promote its Website and/or Services/ ancillary services ("Promotional Offer/s"). The Promotional Offer(s) would always be governed by this TOU plus certain additional terms and conditions, if any prescribed. The said additional terms and conditions, if prescribed, would be specific to the corresponding Promotional Offer only and shall prevail over these TOU, to the extent they may be in conflict with these Terms. Company reserves the right to withdraw, discontinue, modify, extend and suspend the Promotional Offer(s) and the terms governing it, at its sole discretion.
If any of these conditions are deemed invalid, void, or for any reason unenforceable, the parties agree that the court should endeavor to give effect to the parties intentions as reflected in the provision, and the unenforceable condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. Headings are for reference purposes only and do not limit the scope or extent of such section. This TOU and the relationship between you and Company will be governed by the laws of the India. In case of any contradiction or conflict between the laws of India and other jurisdictions, the laws of India shall prevail. Any dispute, controversy or claim arising out of or in relation to this Agreement, including a breach or termination thereof, shall be settled by a sole arbitrator to be appointed mutually by Company and you, in accordance with the provisions of the Arbitration and Conciliation Act, 1996, or amendment thereto. In the event we are unable to reach an agreement on the sole arbitrator, we agree to have a panel of three arbitrators appointed, of which one shall be appointed by each of us, and the third arbitrator appointed by the two arbitrators. The venue for arbitration shall be Agra. The arbitral procedure shall be conducted in the English language and any award or awards shall be rendered in English. The Website specifically prohibits you from usage of any of its Services in countries or jurisdictions that do not corroborate to all stipulations of these Terms. The Website is specifically for users in the territory of India. In case of any dispute, either judicial or quasi-judicial, the same will be subject to the laws of India, with the courts in Agra having exclusive jurisdiction. The failure of Company to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches. This TOU constitutes the entire agreement between you and Company and governs your use of the Website, superseding any prior agreements between you and Company with respect to the Website.
www.gojeeva.com
Office No. 407,
4th Floor, Shri Sidhi Vinayak Trade Centre,
Uttar Pradesh
Contact No.: +91 - 9520886242
Email : gojeevaoffice@gmail.com
If you have questions, concerns, or suggestions regarding our Privacy Policy, we can be reached using the contact information on our Contact Us page or at gojeevaoffice@gmail.com.
"Welcome to Gojeeva - Where Elegance Meets Convenience! Join us on a journey of seamless shopping as we bring you handpicked products curated for quality and style. With our commitment to exceptional customer service and a hassle-free shopping experience, we invite you to explore a world of curated essentials. Start your retail journey effortlessly – we handle the logistics; you focus on building your business. Let's embark on this business adventure together!"